Effective Date: 11 December, 2024
The Specialists Midrand (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.midrandcleaning.co.za/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
1. Personal Data
Personally identifiable information, such as your name, email address, phone number, and demographic information, that you voluntarily provide to us when you register on the Site, sign up for newsletters, or engage in other activities on the Site.
2. Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you view directly before and after accessing the Site.
3. Financial Data
If you purchase, order, or request services from the Site, we may collect payment information such as your credit card details. We use secure payment processors, and we do not store your financial data.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your interactions with the Site to improve your experience.
How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain the Site.
- To process transactions and manage your orders.
- To send newsletters, marketing materials, or promotional offers.
- To improve our services and customer experience.
- To respond to customer inquiries and support requests.
- To comply with legal obligations or enforce our terms and conditions.
Disclosure of Your Information
We may share information we have collected about you in certain situations:
- With Service Providers: We may share your data with third-party vendors who perform services for us, such as payment processors, analytics providers, or marketing partners.
- For Legal Compliance: If required by law or to protect rights, we may disclose your information to comply with legal obligations or enforce legal claims.
- With Affiliates: We may share your information with our affiliates for business purposes.
- With Your Consent: We may share your data with third parties if you have given explicit consent.
Your Privacy Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our emails.
- Disable cookies through your browser settings if you wish to prevent tracking.
- To exercise these rights, contact us.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable. You use the Site at your own risk.
Third-Party Websites
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.
Updates to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be indicated by a revised “Effective Date.” Continued use of the Site after changes means you accept the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Phone: 011 675 5956
Address: 287/1 Erasmus Ave, Raslouw, Centurion, 0157
